Electric Smart Knee Massager Infrared Heating Therapy Machine Elbow Pain Relief
Electric Smart Knee Massager Infrared Heating Therapy Machine Elbow Pain Relief
🚚 3 to 8 Business days Free Delivery (West Coast)
🧘🏻♂️ 1 year warranty
📦 In stock in Australia, ready to ship
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Features:
Infrared and laser irradiation. The dual light sources can reach deep into the knees, promote blood circulation, relieve stiffness and increase vitality.
Apply heat evenly. It can produce uniform heat, activate multiple key joint nodes, dispel cold, and achieve comprehensive effects.
High frequency vibration. It can simulate human body massage and perform all-round massage on knees. Can effectively relieve stress.
Easy to use. It features an enlarged LED screen, wireless design, 100% knee-fitting contours, Type-C port, adjustable Velcro, and clear indicators.
Specification:
Product type: Smart knee massager
color: White
Product material: ABS+mesh
Input voltage/current: DC5.0V/2.0A
Rated power: 10W
Charging time: 3-4H
Full battery usage time: 2-3H
Battery capacity: 3000mAH
Product weight: 695g
Interface: TYPE-C interface
Certification: CE ROHS FCC FDA PSE quality inspection report
Package list:
1*Host
1*USB cable
1*Manual
Operation:
Secure the product on your knees.
Long press the power button to enter automatic mode.
Short press to turn on/off infrared or laser.
Short press the vibration button to adjust the intensity.
Short press the heating button to adjust the temperature.
Note:
The machine is smart: if the machine recognizes that the machine is not being used, it will automatically shut down within 2 minutes.
Warn:
1. People with osteoporosis, severe fractures, sprains, muscle pain, and acute pain should use it under the guidance of a doctor.
2. This product is not a medical device and is not recommended for medical use.
3. This product contains lithium batteries. Do not disassemble, modify, immerse in water or throw into fire, otherwise the product may be damaged.
4. It is not recommended to use in the following situations:
Have nerve disorders or skin sensory disorders in the legs.
Metal, silicone or plastic material is injected into the knee as a result of a broken bone or surgery.
Unable to sense heat.
Knee sequelae caused by traffic accidents, etc.
Implantation of medical electronic devices that are susceptible to electromagnetic interference, such as pacemakers.
Loss of temperature awareness.
Have malignant tumors.
Have heart disease.
Unstable early in pregnancy or shortly after delivery.
Diabetes can cause sensory impairment.
There are scars on the skin.
NOTE:PO BOX address is not supported, please provide the correct physical address
ATTENTION:
If the customer change their mind and want to cancel the order, please contact us within 2-3 hours after placing the order. Or, once the package is dispatched, we won\'t be able to intercept packages in transit. Please understand.
🚚 Shipping Informations
🚚 Shipping Informations
Orders from Home My Garden are shipped from our warehouses located in Melbourne and Sydney. Orders are processed and shipped immediately the same business day. We work with the best courier companies, including AU Post, Hunter Express, Allied, and Toll, to provide efficient and fast delivery services.
You will receive a tracking number for your parcel via email the same day your order is shipped. If you do not see the email, please check your Junk and Spam folders.
Delivery time is typically 2 to 8 business days.
If you need assistance, our support team is available to help. You can reach us through the chat box on our website. If we do not respond immediately, you will receive a response via email. You can also send a message or contact us via WhatsApp at +61 (0) 404059942.
🧘🏻♂️ Satisfaction or refund guarantee
🧘🏻♂️ Satisfaction or refund guarantee
Warranty & Returns
All of our products are covered by a 12-month warranty, starting from the date of purchase.
If any defects or malfunctions occur during this period, we will provide a replacement or repair free of charge. You are required to notify us within 10 working days after reception of your item in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process.
Hassle free change of mind returns
At Home My Garden, we understand that sometimes things don't work out, and you may need to return a product. That's why we offer a hassle-free return policy that makes the process as easy and straightforward as possible.
Our policy allows you to return any product within 30 days of purchase for any reason. Whether the product didn't meet your expectations, arrived damaged or faulty, or simply wasn't what you were looking for, we'll make sure you can return it and get a refund or exchange.
To start a return, all you need to do is contact our customer service team, who will guide you through the process and provide you with a return label. You'll then need to pack the product securely and send it back to us. Once we receive the product and confirm that it is in its original condition, we'll process your refund or exchange within a few business days.
We believe that a hassle-free return policy is essential to creating a positive shopping experience for our customers. It demonstrates our commitment to providing high-quality products and excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact us.
Thank you for choosing Home My Garden as your go-to destination for all your home and garden needs. We appreciate your business and look forward to serving you in the future.
Sincerely, The Home My Garden Team
☎ Support and FAQS
☎ Support and FAQS
If you have any questions about our products or need assistance with your order, please feel free to contact us. We strive to respond to all inquiries within 24 hours. For order-related inquiries, please include your order number or the email address used at checkout in your message. If you prefer to chat with us, you can do so through the chat box. If we're not available, don't worry - you'll receive a response by email. You can also reach us via WhatsApp at (+61) 0404059942 or send us a message on the contact page.
This is a question we frequently get asked to we put together a page here and you can track your order here.
Tracking information will be available 1-3 days after your order. Please contact our support team if you haven't received your tracking number after 7 days.
If you need to make changes to your order, please contact us within 24 hours of placing it. We can change your delivery details, name, email, and phone number.
If you need to cancel your order, please contact us as soon as possible. We will make every effort to stop the shipping process, but we cannot guarantee it if the order has already been sent. If your order has already been shipped, you can take advantage of our hassle-free change-of-mind return policy. You can view our full refund policy for more details.
We are pleased to offer free delivery as our exclusive mode of service, as it provides several benefits to our customers. By partnering with trusted delivery companies, we can ensure that our customers receive their orders quickly and safely. Additionally, our focus on perfecting our delivery process allows us to provide exceptional customer service, ensuring that each order is delivered accurately and promptly. By keeping our costs lower through a delivery-only model, we are able to offer high-quality products at affordable prices.
We ship every item with extra padding, but if your product arrives damaged due to mail service mistreatment, please reach out to us with your order number and a picture of the damaged product. We will be happy to send you a replacement free of charge.
Our return policy is hassle-free. If you receive a damaged or faulty item, please notify us within 10 working days of receipt with a detailed description and images. We'll provide a free replacement or repair. To make a claim, provide your order number and evidence of the issue. Refunds generally take up to 2 working days to process, plus an additional 5 days for your financial institution. We also accept change-of-mind returns within 14 days. For any questions or concerns, please contact us.
If we still haven't managed to answer your question, please feel free to contact us, and we will get back to you within 24 hours.
